Landowners
Communication preference: mail and printed publications
Where We’ve Succeeded
- Those who do interact with us, are very satisfied with the response from AER staff
- Commend us on: response to incidents, public safety, and pipeline safety
- Moderate confidence in our ability to work effectively with industry to remediate inactive sites
Opportunities for Improvement
- Consult with landowners & tailor communications to their context
- Speak to how we protect the environment, especially water and soil
- Speak to management of inactive sites
- Connect our performance outcomes to their values & day to day
- Communicate via preferred channels
What They Value
- Key principle – A thriving oil & gas industry is essential to Canada’s economy
- Most concerned about the environment
- Want to know more about how Albertans can express concerns & environmental issues
- Risk priorities: quality data for decision-making, minimizing impact to air quality, responsible water use, inactive sites